Terms of Service & Usage Policies for PrintMyPixels
Welcome to PrintMyPixels. These Terms of Service (“Terms”) govern your access to and use of printmypixels.com, including the purchase of products and use of the services offered through our website.
Throughout these Terms, “PrintMyPixels,” “we,” “us,” and “our” refer to PrintMyPixels. “You” and “your” refer to anyone visiting our website, using our services, or purchasing our products.
By accessing our website or placing an order, you agree to these Terms and our applicable policies, including our Privacy Policy and Refund Policy. If you do not agree to these Terms, please do not use our website or services.
1. USE OF OUR WEBSITE
You agree to use our website only for lawful purposes and in accordance with these Terms.
You must not use our website to engage in fraudulent activity, violate applicable laws, infringe the rights of others, interfere with website security, distribute malicious software, or disrupt the operation of our services.
We reserve the right to restrict access to our website or services where reasonably necessary to protect our business, customers, systems, or legal interests, subject to applicable law.
2. PRODUCTS AND DESCRIPTIONS
PrintMyPixels offers printed and personalised products as displayed on our website. Product availability, specifications, dimensions, materials, colours, customisation options, and prices are described on the relevant product pages.
We make reasonable efforts to display our products accurately. However, the appearance of colours, finishes, and other visual details may vary depending on your device, screen settings, lighting, and the quality of the image supplied.
For personalised products, the final result may also depend on the resolution, orientation, cropping, and quality of the photograph or artwork you provide.
We reserve the right to update product descriptions, correct errors, change available options, or discontinue products where necessary. If a material error affects an order you have already placed, we may contact you to discuss an appropriate resolution, subject to applicable law.
3. PERSONALISED PRODUCTS AND CUSTOMER-PROVIDED CONTENT
Certain products may allow you to submit photographs, artwork, text, or other materials for customisation.
You are responsible for ensuring that the files and instructions you submit are accurate and suitable for your intended product. Please review your selections and customisation details carefully before completing your purchase.
By submitting photographs, images, artwork, or other content, you confirm that you own the content or have the necessary permissions and legal rights for us to use it to fulfil your order.
You must not submit content that infringes another person's intellectual property, privacy, publicity, or other legal rights, or that violates applicable law.
You retain ownership of your submitted content. However, you grant PrintMyPixels and the service providers involved in fulfilling your order limited permission to access, reproduce, process, and use that content as reasonably necessary to produce, deliver, and support the product you requested.
Submitting content for an order does not, by itself, give PrintMyPixels permission to use that content for unrelated advertising or public display.
We reserve the right to decline content or cancel an order where we reasonably believe that processing it would violate applicable law or these Terms.
4. ORDERS AND ORDER ACCEPTANCE
When you place an order through our website, you are making an offer to purchase the selected products under these Terms.
An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been accepted for fulfilment.
We reserve the right to decline or cancel an order where reasonably necessary, including where a product is unavailable, payment is not authorised, information provided is materially inaccurate, a pricing or listing error has occurred, or fraudulent activity is suspected.
If we cancel an order after payment has been collected, we will arrange an appropriate refund in accordance with applicable law.
Please ensure that your contact and delivery information is accurate before completing your purchase.
5. PRICES AND PAYMENTS
Product prices are displayed on our website and may change from time to time. The price applicable to your order is the price shown when you complete checkout, subject to correction of obvious errors and applicable law.
Shipping charges, taxes, duties, and other applicable fees will be displayed at checkout where applicable or communicated as required by law.
You agree to provide accurate billing information and to use a valid payment method authorised for the transaction.
Payments may be processed by third-party payment providers. Your use of those payment services may also be subject to the terms and privacy practices of the relevant provider.
6. PRODUCTION AND DELIVERY
Orders are processed and prepared for fulfilment according to the product selected, the customisation requirements, and the information provided at checkout.
Any production or delivery timeframes displayed on our website are estimates unless expressly stated otherwise. Actual delivery times may vary due to production requirements, shipping carrier delays, weather, customs procedures, incorrect addresses, or other circumstances beyond our reasonable control.
You are responsible for providing a complete and accurate delivery address.
If your order is delayed, appears to be lost, or arrives damaged, please contact us through the contact details provided on our website so we can review the issue and explain the available next steps.
Nothing in these Terms limits any delivery or consumer rights that cannot legally be excluded.
7. CANCELLATIONS, RETURNS, AND REFUNDS
Our Refund Policy explains the applicable conditions and procedures for cancellation requests, returns, refunds, damaged products, defective products, and other order-related concerns.
Please review that policy before placing your order.
Personalised or made-to-order products may be subject to different cancellation and return conditions where permitted by applicable law. Once production has started, it may not be possible to make changes to or cancel an order.
If you need to request a cancellation or correction, please contact us as soon as possible. Any request will be assessed in accordance with our applicable policies and consumer-protection obligations.
Nothing in these Terms removes any mandatory consumer rights that apply to your purchase.
8. INTELLECTUAL PROPERTY
Unless otherwise stated, the content on our website, including our branding, logos, text, product photographs, graphics, layouts, and other materials, is owned by or licensed to PrintMyPixels and is protected by applicable intellectual property laws.
You may access and use our website for personal, lawful shopping purposes. You must not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by law.
You remain responsible for ensuring that photographs, artwork, and other content you submit for printing do not infringe another person's rights.
9. THIRD-PARTY SERVICES
Our website may use third-party services to support payments, website functionality, order processing, production, shipping, analytics, and other business operations.
We may also provide links to third-party websites for your convenience. We do not control all third-party services or websites and are not responsible for their independent content, policies, or practices.
Your use of third-party services may be subject to additional terms and conditions provided by those third parties.
10. WEBSITE AVAILABILITY AND CHANGES
We aim to keep our website accessible and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We may modify, update, suspend, or discontinue parts of our website or services when reasonably necessary for maintenance, security, operational, or business reasons, subject to applicable law.
11. DISCLAIMER AND LIMITATION OF LIABILITY
We make reasonable efforts to provide accurate product information and reliable services. However, to the extent permitted by law, we do not guarantee uninterrupted website access or that every website feature will always operate without error.
Nothing in these Terms excludes or limits any warranty, guarantee, consumer right, or liability that cannot legally be excluded or limited.
To the fullest extent permitted by applicable law, PrintMyPixels will not be liable for indirect or consequential losses arising from the use of, or inability to access, our website. This provision does not limit liability where such a limitation would be unlawful.
12. RESPONSIBILITY FOR BREACHES
To the extent permitted by law, you may be responsible for losses or reasonable costs directly arising from your unlawful use of our website or your material breach of these Terms, including the submission of content that infringes another person's rights.
Nothing in this section makes you responsible for losses caused by our own unlawful conduct or shifts liability where doing so would be prohibited by applicable law.
13. PRIVACY
Our Privacy Policy explains how we collect, use, disclose, and retain personal information, including order information and photographs or artwork submitted for personalised products.
By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.
14. SUSPENSION OR TERMINATION
We may restrict or suspend access to our website or services where reasonably necessary to address suspected fraud, security risks, unlawful activity, or material violations of these Terms.
Any action affecting an existing order remains subject to applicable law and any rights you may have under our published policies.
15. GOVERNING LAW
These Terms are subject to the laws applicable to PrintMyPixels and its business operations, without depriving consumers of any mandatory protections available under the laws of their place of residence.
The applicable governing law and dispute-resolution arrangements will be interpreted consistently with mandatory legal requirements.
16. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes in our products, services, business practices, or legal obligations.
The latest version will be published on this page with an updated date. Your continued use of the website after changes take effect will be subject to the revised Terms to the extent permitted by law.
17. CONTACT US
If you have questions about these Terms, an order, or our services, please contact PrintMyPixels through the contact details provided on printmypixels.com.